Privacy Policy
This policy explains how personal data is collected and handled when you use this website and its booking enquiry form, including in line with the EU General Data Protection Regulation (GDPR).
1. Data Controller
The controller for the processing described here is the operator of this website:
[Company / legal name and full address — EDITABLE PLACEHOLDER]
Contact: [email — EDITABLE PLACEHOLDER]
2. What Data We Process
When you submit a booking enquiry through this website we process the details you enter in the form:
• Your name
• Your email address
• Your phone / WhatsApp number
• Your travel details: requested service, date, time, number of passengers
• Any additional notes you choose to share
We process this data in order to respond to your enquiry, prepare a quote, and arrange and confirm your transfer or tour.
3. Legal Basis
Processing is based on your consent (you submit the enquiry voluntarily) and on taking steps to enter into the service contract at your request.
4. Hosting & Website Operation
This website runs on the WordPress platform and is hosted by [web host and hosting location — EDITABLE PLACEHOLDER]. Server logs and technical data required to operate the site may be processed by the hosting provider.
5. Analytics, Cookies & Third-Party Services
• Analytics / statistics tool: [none, or name of tool — EDITABLE PLACEHOLDER]
• Cookies: [description of cookies used, if any — EDITABLE PLACEHOLDER]
• Email communication: enquiries and confirmations may be sent by email / via [email provider — EDITABLE PLACEHOLDER]
• WhatsApp: booking details may be discussed over WhatsApp, operated by Meta Platforms.
These services are used only to the extent described here and are not used to profile you.
6. Retention
Enquiry and booking details are kept only as long as needed for the enquiry and, if a booking is confirmed, for the duration required by law and tax regulations. [Specific retention periods — EDITABLE PLACEHOLDER]
7. Your Rights
Under the GDPR you have the right to:
• Access the personal data we hold about you
• Ask for it to be corrected or deleted
• Restrict or object to certain processing
• Data portability
• Withdraw consent at any time
To exercise these rights, contact us at [privacy contact email — EDITABLE PLACEHOLDER]. You may also lodge a complaint with the Austrian data protection authority (Datenschutzbehörde, DSB).
Note
The bracketed fields above are placeholders. Please replace them with your actual web host, analytics/cookie details, email provider, retention periods and privacy contact before going live.